Before getting in touch with or chatting with, rescue each other oneself and you can support service time from the checking that it instructions, brand new X-Jet Studies Base, or even the X-Airplanes Q & A website to own answers. (You should check that it by simply following the newest instructions found in the point “Upgrading X-Plane” of the chapter Configuring and you can Tuning The X?Airplane Setting up.)
How-to File an insect Report
Whenever delivering a pest declaration, delight were as much information that you could-whatever the newest X?Airplanes creativity staff may prefer to know to help you reproduce new dysfunction. Including (it is not limited in order to) the second guidance:
- The software program under consideration (X-Airplane, Airplanes Originator, etc.)
- The fresh operating systems getting used
- The brand new types of X?Flat concerned
- The brand new knowledge active (if your procedure simply happens when playing with specific knowledge)
- A copy of your scenery otherwise routes towards situation
- A copy of log.txt
- A copy of the Apple Crash Statement (Mac profiles are able to find which during the (your property list)/Library/Logs/DiagnosticReports/)
- The steps (due to the fact certain and you will action-by-step that you can) necessary to reproduce the trouble
Submitting a study having X?Airplanes stating “My price indication can not work” is one partial for a few grounds
Be sure to are utilising the types of X?Airplanes (for example making sure you’re not using an out-of-date shortcut).
Eliminate one plug-inches otherwise 3rd-class add-ons. (Delight report pests when you look at the 3rd-team addons towards add on creator, maybe not new X?Jet team.)
Query for the X-Planes Q & An internet site if you are not yes whether you’ve got a good bug or a technologies service situation.
To help you document an insect declaration, delight utilize the X-Planes Insect Journalist. Continue Reading…