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Always feel the most recent version of the software program you will be having fun with ahead of contacting

October 25, 2022

Always feel the most recent version of the software program you will be having fun with ahead of contacting

Before getting in touch with or chatting with, rescue each other oneself and you can support service time from the checking that it instructions, brand new X-Jet Studies Base, or even the X-Airplanes Q & A website to own answers. (You should check that it by simply following the newest instructions found in the point “Upgrading X-Plane” of the chapter Configuring and you can Tuning The X?Airplane Setting up.)

How-to File an insect Report

Whenever delivering a pest declaration, delight were as much information that you could-whatever the newest X?Airplanes creativity staff may prefer to know to help you reproduce new dysfunction. Including (it is not limited in order to) the second guidance:

  • The software program under consideration (X-Airplane, Airplanes Originator, etc.)
  • The fresh operating systems getting used
  • The brand new types of X?Flat concerned
  • The brand new knowledge active (if your procedure simply happens when playing with specific knowledge)
  • A copy of your scenery otherwise routes towards situation
  • A copy of log.txt
  • A copy of the Apple Crash Statement (Mac profiles are able to find which during the (your property list)/Library/Logs/DiagnosticReports/)
  • The steps (due to the fact certain and you will action-by-step that you can) necessary to reproduce the trouble

Submitting a study having X?Airplanes stating “My price indication can not work” is one partial for a few grounds

Be sure to are utilising the types of X?Airplanes (for example making sure you’re not using an out-of-date shortcut).

Eliminate one plug-inches otherwise 3rd-class add-ons. (Delight report pests when you look at the 3rd-team addons towards add on creator, maybe not new X?Jet team.)

Query for the X-Planes Q & An internet site if you are not yes whether you’ve got a good bug or a technologies service situation.

To help you document an insect declaration, delight utilize the X-Planes Insect Journalist. Continue Reading…